Frequently asked questions

Shine Auto Service is based in Bowmanville and serves Durham Region and the GTA. Send your city with your photos so we can confirm availability.

Send close-up and wider damage photos, vehicle details and your city. Use our quote page or call or text 647-537-9819. A photo quote is an initial assessment; hidden damage can change the scope.

Suitability depends on the damage, material, access, weather and available working space. We confirm the scope and location before booking.

Our dent service focuses on bodywork, shaping and refinishing as needed. We do not advertise paintless dent repair. Send photos so we can assess your panel damage.

Some cracked plastic covers and damaged mounting points are suitable for repair. Clip replacement or alignment may help with a loose cover. We assess the damage before recommending the work.

Some surface marks may respond to polishing. Deeper damage may need touch-up work, preparation or refinishing. The approach depends on the scratch depth and paint condition.

Rust can extend underneath paint and behind panels. Treatment cannot guarantee that it will never return. We discuss the visible condition and suitable repair scope after assessment.

Timing depends on preparation, damage, materials, drying conditions and access. We discuss the expected duration before confirming your appointment.

Yes, we assess suitable cosmetic bodywork on each of these separately. Send the model, photos, location and size of the damaged area. These services cover bodywork rather than mechanical repairs.

We assess cloudy or yellowed exterior lenses for polishing and protective treatment. Restoration does not fix broken housings, internal moisture, wiring faults or failed bulbs.

Pricing depends on the damaged area, panel material, preparation and finish required. Send clear photos, your vehicle details and city for a free initial assessment. We discuss the proposed work and quote before you book.

Send 3–5 clear photos in good daylight: a wide view of the vehicle, a view of the whole damaged panel and close-ups from a few angles. Include the year, make, model and your city. You can text or email your photos using the options on our quote page.

We assess suitable jobs for mobile repair at your home, workplace or another agreed location. Some damage or working conditions may require a different repair approach. Send photos and location details so we can confirm suitability.

Possibly, if there is suitable space, safe access and permission from the property owner or manager. Tell us about parking restrictions and the available working area before arranging a visit.

Yes. Rain, wind, temperature and drying conditions can affect preparation and refinishing. We review the working conditions with you and may need to adjust the appointment.

Make sure the vehicle and agreed working area are accessible. Tell us about gates, parking rules or site restrictions. We will confirm any other preparation needed for your particular repair.

We assess the existing finish and discuss suitable refinishing or blending. Paint age, fading and previous repairs can affect the result. The proposed finish and repair area are discussed before work is confirmed.

Buffing and polishing can improve gloss and reduce suitable light surface marks. Deeper scratches or damaged paint may need preparation and refinishing. Photos help us discuss which approach may suit your vehicle.

We assess dents for bodywork, shaping, preparation and refinishing as needed. The repair depends on the panel material, location, depth and access. Send wide and close-up photos of the damage.

Our listed services focus on suitable cosmetic bodywork and minor collision damage. Structural damage, safety-system faults and mechanical problems need appropriate specialist assessment.

Photos help with an initial assessment, but they may not show hidden damage, corrosion or earlier repairs. Inspection findings can change the required work. We discuss any change to the proposed scope and price with you.

Start with your damage photos, vehicle details and city. We review the job, confirm a suitable location and discuss the scope, quote and available timing before confirming an appointment.

Care instructions depend on the materials and finish used. Ask for the instructions for your repair before washing, waxing, polishing or applying coatings to the repaired area.

Send photos of each damaged area along with a wide view of the vehicle. We can assess the areas together and discuss a suitable repair plan.

Call or text 647-537-9819, or email shineautoservice@outlook.com. Use the Get a Free Quote page to send your details, and text or email damage photos separately.